Roofing Questions Answered

You need a repair when you notice a leak, missing shingles, visible damage, granule loss, or flashing issues. Don't wait for visible leaks—water damage inside is expensive. Call for inspection if you suspect problems.

Roof repairs range from $300-$2,000+ depending on damage extent. Small repairs (few shingles) cost less; extensive damage (multiple areas, structural issues) costs more. Free inspections help us give accurate estimates.

Simple repairs (missing shingles, small leak) typically take 1-2 hours. More extensive repairs (multiple areas, structural work) may take half day to full day. Emergency repairs can be done same day if urgent.

Repair when damage is isolated and roof still has 5-10 years of life. Replace when roof is nearing end of life or damage is extensive. We give honest recommendations—we don't push unnecessary replacements.

Most leaks can be repaired, especially if caught early. We pinpoint the leak source and repair it. Only if damage is extensive or roof is very old do we recommend full replacement.

Typically when roof reaches end of lifespan (15-25 years depending on material), multiple problem areas, extensive leaks, or structural damage. Signs include extensive missing shingles, multiple leaks, sagging, or age-related deterioration.

Residential roof replacement in Ottawa typically costs $8,000-$20,000+ depending on size, complexity, and materials selected. Commercial roofs vary widely based on size and system. Free estimates help determine your specific cost.

Typical residential replacement takes 2-5 days (sometimes 1-2 days for small/simple roofs). Weather, complexity, and crew size affect timeline. We provide exact timeline at quote and try to minimize disruption.

We remove existing roofing, inspect and repair deck if needed, install underlayment, install new roofing, install flashing, seal and finalize. Complete project includes cleanup and final inspection. Takes 2-5 days typically.

We remove old roofing to inspect the deck underneath. Building code typically requires this. Covering old roof (reroofing) is cheaper but we recommend removal. We discuss options and their pros/cons.

Differences in material quality, installation methods, overhead, experience, and warranty coverage affect pricing. Get multiple quotes but don't choose solely on price—quality matters. We provide transparent pricing explaining what's included.

Yes. We offer 2-5% discount for payment in full. This saves you interest and is simpler for us. Discuss discount options when getting estimate.

We offer financing programs with competitive rates, monthly payment plans, and work with insurance claims. Discuss options at time of quote. Most customers finance for affordability.

If storm damage caused the need, insurance may cover repairs/replacement minus deductible. We can help coordinate with insurance adjuster and submit documentation. Insurance company pays us directly in many cases.

Financing makes roof replacement affordable with monthly payments. Alternatively, consider phased replacement (partial now, rest later) or budget-friendly material options. Call to discuss payment options.

"Best" depends on your priorities: asphalt shingles are affordable/common; metal offers longevity/aesthetics; specialty materials offer unique benefits. We help you choose based on your specific needs and budget.

Asphalt shingles are basic, economical, traditional. Architectural (dimensional) shingles are thicker, more attractive, longer-lasting. Architectural cost more but provide better appearance and durability.

Asphalt: 15-20 years. Metal: 40-60+ years. Cedar: 15-25 years. Flat roof systems (EPDM/TPO): 15-20 years. Longevity varies with installation, maintenance, climate. We explain expected life for each material.

Metal costs 2-3x more than asphalt but lasts 2-3x longer. Over 50+ year lifespan, metal is often economical. Metal also offers aesthetics, energy efficiency, and resale appeal. Worth it for long-term ownership.

All materials work in Ottawa if properly installed. Asphalt is most common (affordable, suitable). Metal handles ice/snow well. Ensure proper ventilation for all materials to prevent ice damming. We recommend based on your specific roof.

At least annually (spring and fall recommended). Additional inspections after severe weather. Professional inspection every 3-5 years helps catch developing issues early. More frequent inspections extend roof lifespan.

Look for: missing/cracked shingles, damaged flashing, granule loss, sagging areas, moss/algae growth, gutter condition, leaks/stains in attic. Report concerns to professional. Don't walk on roof if you're not trained.

Clean gutters 2-3 times per year (spring, fall, after storms). Remove leaves, debris, dirt. Ensure proper flow toward downspouts. Check for leaks/damage. Clean gutters prevent water backup and ice dams.

Proper attic insulation and ventilation are primary prevention. Ensure ventilation runs full length of soffit. Insulation should keep attic warm but not hot (proper temperature gradient melts roof snow). We can assess your ventilation.

Yes, significantly. Prompt repair of minor issues, regular cleaning, gutter maintenance, and professional inspections can extend roof life by 5-10 years. Maintenance is cost-effective investment.

Material warranty covers manufacturer defects in roofing materials. Workmanship warranty covers installation quality. Both are important. Duration varies (15-25 years material; 5-10 years workmanship). Review documentation for specific coverage.

Material: 15-25+ years depending on product. Workmanship: 5-10 years. BP Platinum coverage can be up to 25 years. Transfer warranties available for new homeowners. Exact terms in warranty documents.

Severe weather/storm damage, lack of maintenance, improper repairs by others, tree damage, abuse/misuse, design issues, normal aging/weathering. Warranty covers defects/workmanship, not external damage.

Yes. Most warranties transfer for at least 5 years. Material warranty typically fully transfers; workmanship warranty partially transfers (e.g., 2-3 years of 5-year coverage). Transfer helps when selling home.

Contact us immediately when you notice issue. We inspect to determine if warranty applies. If covered, we repair at no cost. If not covered, we provide repair estimate. Simple process—we handle most coordination.

Burnham Brothers has been serving Ottawa for 35+ years. We're an established, local company with deep roots in community. Long history means we stand behind our work and take reputation seriously.

Yes. We're certified as BP Platinum Installers—Canada's highest roofing contractor designation. This means factory training, quality standards, and premium warranty coverage.

Absolutely. Fully licensed in Ontario, carry comprehensive general liability insurance, WSIB coverage for all employees, and bonded. Protection for your property and peace of mind.

Primarily we use trained in-house crew. Occasionally subcontractors assist for large projects. All subcontractors are licensed, insured, WSIB-covered, and trained to our standards. Same quality regardless.

Yes. Portfolio of recent projects available on website. We can provide references and photos of similar work. Many satisfied customers happy to discuss their experience.

Call (343) 321-0218 or use online form to request free estimate. We schedule inspection at your property. We inspect roof, assess condition, discuss options. You receive detailed estimate.

Typically 30-60 minutes depending on roof size and access. We examine exterior, interior attic, check for damage, take photos. You're welcome to walk around with us. Process is thorough but efficient.

Written estimate provided within 24 hours of inspection. Usually same-day verbally, then detailed written estimate follows. Estimate valid 30 days typically—call if you need extended validity.

Detailed breakdown of materials, labor, timeline, warranty, any permits needed, and total cost. Itemized so you understand what you're paying for. CTA buttons for next steps.

Yes, completely. We remove all roofing debris, sweep property, dispose of waste properly. Property should look cleaner than before we started. Cleanup included in project.